If you run your OnSign TV players behind a firewall, it will be required to configure a few domains and ports for the players to operate. Please, make sure you build your Firewall rules using the domains listed below and NOT an IP-based whitelisting. We would like to reinforce this … Read more

This tutorial describes how to connect video capture devices to the OnSign TV WindowsPlayer. Requirements: OnSign TV Windows Player version 10 or higher Using a VLC compatible video device While installing VLC is not mandatory, is nice to have it for testing the capture device under VLC Having successfully installed … Read more

To connect a player to your account, first you need to have a player software installed on your device – whether it is a tablet, a computer, or a media box. Which player software you need, depends on your device’s Operating System. Go to the Setup section of our tutorial … Read more

Replacing a player is often required for upgrades or to replace a bad unit. The process to replace an existing player is as easy as connecting a player: Get your new player hardware ready, make sure the device is connected to the internet and open OnSign TV. Log into your … Read more

Inside China, you can improve access speed with the OnSign TV China proxy server.     Access your OnSign TV account with https://app.onsigntv.asia. Connect your players to the server in Asia following the instructions below. Connecting OnSign TV players to the Asia server: Before assigning the player to your OnSign TV … Read more

If you no longer want to use a device, you can disconnect the Player from your account. If you just want to replace a player, please follow this guideline. This way content and schedules will be moved to the new player. Log into your account. In the menu on the … Read more