How to change a credit card

Changing your payment method is only a few clicks away. Click on your Username on the bottom left corner. Click on “Subscription”. Click on the orange “Adjust Subscription” button in the top right corner. You will see a recap of your subscription and your payment method. Click on the “Choose … Read more

How to upgrade the trial account

You haven’t subscribed to OnSign TV yet? Send an email to our team ( if you have any questions about pricing and plans. After the 14-day trial period, you won’t be able to access your OnSign TV account and modify content anymore, however the screens keep displaying them. After another … Read more

How to download your invoice

You can check your billing history in the Subscription section. Your OnSign TV subscription is charged automatically on a monthly or annual basis. Each payment is saved in the billing history in the Subscription section. If you need a receipt, you can download and print an invoice file and through … Read more

Adjust the number of player licenses

If your current OnSign TV subscription doesn’t meet your demands anymore, you can increase or decrease the number of player licenses through your account in a few steps. Check it out: Click on your username in your OnSign TV account home page bottom-left corner. Then select “Subscription” from the drop-down … Read more