Serial Port Triggers

  1 – Install the OnSign TV “Serial Trigger Adapter”  module The Serial Trigger is an additional OnSign TV Module that will read the events sent over the serial port and trigger the associated content at the OnSign TV player. Download the Serial Trigger Adapter Install the Serial Trigger Adapter … Read more

How to monitor device resource usage

You can check out each device resource usage through OnSign TV page. Click on “Players” on the left menu. Choose one of your devices. Hit “Resource Usage” on the left menu. There are up to eight different graphs available, depending also on your device operating system and reporting capabilities: CPU … Read more

Multi-screen Synchronized Playback

OnSign TV allows you to define a master player to synchronize playback of content on multiple screens. Requirements: To ensure an efficient synchronization, all players must be connected to a wired highspeed network. Supported on: Android Windows LG webOS Samsung Smart Signage Platform (SSSP) BrightSign Chrome OS How to create … Read more

How to remove a player

OnSign TV is quite flexible on how you manage the number of players connected to your account, meaning you can add or remove players at any time. Important note:  If you are removing the player and want to also reduce the number of licenses you subscribe you will need to … Read more

How to define Player location

Knowing a Player name is good, but sometimes with a large signage network, its location will give you a better idea of which Player you are currently looking at. By default, your OnSign TV account tries to use your Player’s GPS, Wi-Fi or IP address to determine its location. But … Read more

How to restart OnSign TV App

Just like rebooting your Player when it shows hardware troubles, you can also restart the OnSign TV App on the Player when the software experiences difficulties. This works just like restarting a computer. It gives the App a fresh start, relieving it from clutter. No need to physically go to … Read more

Set email notification for player errors

Nobody can monitor every screen at all times. Therefore, the system monitors it for you. The email notification feature notifies you in case of a player error. This is how you set up email notifications: Go to the Settings in you OnSign TV account In the menu you find the … Read more

Lift & Learn Setup – Nexmosphere

To implement the lift-and-learn solution you will need: OnSign TV Windows player Nexmosphere Controller Nexmosphere Antenna Driver Nexmosphere Antenna One, or more compatible RFID tags 1 – Hardware Setup Before configuring the software, let’s make sure you have your hardware set. Connect the Antenna to an XR Receiver Connect the … Read more

How to mute a Player

Depending on the display location, visual-only information is just exactly what you need. What is the use of audio in a crowded place, such as a train station or a busy avenue? Probably not much but additional noise which does not add up to your Campaign’s content. For those devices … Read more

How to monitor Players on your Dashboard

OnSign TV provides a complete Dashboard to keep track of your entire signage network at a glimpse. You can access your account panel as follows by logging into your OnSign TV account and clicking on the Dashboard tab on the left. It’s that easy. Below we will go through each … Read more

Display Player screen view on website

Obtain an embed code and paste it to any website to display the Player screen view *AVAILABLE ONLY FOR SELECTED PLANS! Request our support team to enable this feature on your account. In your account, go to the “Players” tab. Select the Player you want to display on the site. … Read more

How to remotely reboot Player

If your Player hardware is showing limitations, such as constant crashes, use this advanced feature instead of rebooting the device manually. All you need is an internet connection to access your OnSign TV account. It is certainly handy, particularly if you manage a digital signage network with several locations and … Read more