Product Changes

Update to: Windows October 5th, 2021

Windows 10.0.9

  • Network proxying fixes. Playback engine rules update  (2.0.2140)
Update to: Windows October 4th, 2021

Windows 10.0.8

  • Improved real-time player communication. Playback engine rules update  (2.0.2050) 
Update to: Windows September 13th, 2021

Windows 10.0.7

  • Playback engine rules update  (2.0.2029)
Update to: Windows August 16th, 2021

Windows 10.0.6

  • Added support for independent Audio Loop playback
Update to: SSSP webOS BrightSign Chrome OS Tizen July 26th, 2021

SOC v3.3.10

Features

No new features at the moment.

Fixes

  • Add timestamp attribute to Device-Info
  • Fix playback hanging on the nested playlist when interactivity is triggered

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+
Update to: webOS BrightSign Chrome OS Tizen July 25th, 2021

SoC v3.3.9

Features

  • BrightSign Add HDMI IN support

Fixes

  • BrightSign Fix video restart issue when using "automatic" decoder mode.

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+
July 6th, 2021

Windows 10.0.5

  • New Player Architecture 
  • New Server/player communication protocol
  • Support for playing playlists within a specific screen region
Update to: SSSP webOS BrightSign Chrome OS Tizen March 11th, 2021

SoC v3.3.8

Features

  • BrightSign Add support for user-selected video decoder mode;
  • BrightSign Add HDMI-CEC support to turn the screen on/off with "working hours".

Fixes

  • BrightSign Fix sequential audio playback issues;
  • BrightSign Fix sequential video playback issues when playing 4K content on series 3 devices;
  • BrightSign Fix DWS enable/disable mechanics with newer firmwares.

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+
Update to: SSSP webOS Tizen January 11th, 2021

SoC v3.3.7

Features

No new features at the moment.

Fixes

  • Fix players reporting non-brand version tag after a diagnostic log request;
  • Tizen Validate date/time settings to prevent certificate error popup from being displayed on SSSP 4 devices;
  • Tizen Add additional debug messages to the file manager module.

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for Tizen and webOS devices
November 12th, 2020

SoC v3.3.5

Features

  • BrightSign Enable prepare on single-decoder if no video is playing

Fixes

  • webOS Fix playback gap when going from image/app to video

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+
Update to: SSSP webOS BrightSign Tizen August 27th, 2020

SoC v3.3.4

Features

  • Tizen Add portrait gapless playback support to SSSP 4+ devices.

Fixes

  • Fix media reuse/restart not considering region order.

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP 4 Portrait HDMI IN playback not working
  • SSSP 4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for BrightSign, Chrome OS, SSSP 4+ and webOS 2+
Update to: Tizen August 6th, 2020

SoC v3.3.2

Features

  • Tizen Add poweron capability to SSSP6 (or above) players
  • Tizen Add support to SSSP 7 devices

Fixes

  • Update API endpoints

Known issues

  • Chrome OS External storage is not supported
  • Chrome OS Remote view is not supported
  • SSSP Portrait HDMI IN playback only works after playing at least one video
  • SSSP Video is always rendered below the HTML layer, which means the video will not be displayed if a fullscreen image is added to any of the timelines
  • SSSP4 Portrait HDMI IN playback not working
  • SSSP4 Remove view is not supported
  • webOS HDMI IN is not supported in Portrait mode
  • webOS Remote view is supported in Portrait mode, however, videos are not rotated properly when taking the screenshots, meaning they'll appear rotated
  • webOS Flicker occurs during gapless on webOS 3.2 devices using firmware 04.02.20 (or older)
  • webOS Gapless playback hiccups on webOS 3 devices using firmware 04.32.63 (or older)
Attention: This release is available for SSSP 4+