How to connect a player to your account
Setup > Basics Basic Setup

To connect a player to your account, first you need to have a player software installed on your device – whether it is a tablet, a computer, or a media box. Which player software you need depends on your device’s Operational System. Go to the Setup section on our tutorial page. … Read more


Replace an existing player
Setup > Basics Basic Setup

Replacing a player is often required either for upgrades or replacing a bad unit. Here is the process to replace an existing player: Get your new player hardware ready, make sure it is connected to the internet and open OnSign TV Log into your account Click on the player you … Read more


Using OnSign TV China Proxy Server
Setup > Basics Basic Setup

Inside China, you can improve access speed with the OnSign TV China proxy server.     Access your OnSign TV account with https://app.onsigntv.asia. Connect your players to the server in Asia following the instructions below. Connecting OnSign TV players to the Asia server: Before assigning the player to your OnSign TV … Read more


How to disconnect a Player from your account
Setup > Basics Basic Setup

If you no longer want to use a device, you can disconnect the Player from your account. Log into your account. In the menu on the left click on “Players”. Select the Player you want to remove from your account. As you select the Player, a red “Remove” button will … Read more