How to monitor device resource usage

You can check out each device resource usage through OnSign TV page. Click on “Players” on the left menu. Choose one of your devices. Hit “Resource Usage” on the left menu. There are up to eight different graphs available, depending also on your device operating system and reporting capabilities: CPU … Read more

Multi-screen Synchronized Playback

OnSign TV supports defining a master player for synchronizing the content playback on multiple screens. Requirements: To ensure an efficient synchronization, all players must be connected to a wired highspeed network Supported on: Windows LG webOS Samsung Smart Signage Platform (SSSP) BrightSign Chrome OS This feature is limited to selected … Read more

How to remove a player

OnSign TV is quite flexible on how you manage the number of players connected to your account, meaning you can add or remove players at any time. Important note:  If you are removing the player and want to also reduce the number of licenses you subscribe you will need to … Read more

How to restart OnSign TV App

Just like rebooting your Player when it shows hardware troubles, you can also restart the OnSign TV App on the Player when the software experiences difficulties. This works just like restarting a computer. It gives the App a fresh start, relieving it from clutter. No need to physically go to … Read more

Set email notification for player errors

Nobody can monitor every screen at all times. Therefore, the system monitors it for you. The email notification feature notifies you in case of a player error. This is how you set up email notifications: Go to the Settings in you OnSign TV account In the menu you find the … Read more