Read this tutorial in case you could not update the player app software directly on your OnSign TV dashboard:
If this window as in the image above pops up on your screen, it means your device does not have the OnSign TV System App or Signage Platform Module installed. These software versions enable remote update advanced feature on your device.
In case you don’t have these devices, follow the next steps:
- On your device's local browser, open the OnSign TV Download Players page.
- Download the latest version of the OnSign TV App available for your operating system.
- Install it again. The software will be updated, keeping all content already published to the player.