Replacing a player is often required either for upgrades or replacing a bad unit.
Here is the process to replace an existing player:
- Get your new player hardware ready, make sure it is connected to the internet and open OnSign TV
- Log into your account
- Click on the player you would like to replace
- Click on settings
- Click on the Change Device Button on the top right side
- Enter the code presented on the new player
The old player will be disconnected and the new player will immediately start downloading and synchronizing the content and settings.