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OnSign TV Digital Signage Server
  • Solutions
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  • Features
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    • Choose your player hardware
    • Download Players
  • Pricing
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    • Tutorial
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FAQ

  • Billing
  • Settings
  • Player
  • Campaign
  • Media
  • Apps

Billing

  • How do I change my credit card info?
  • How do I change my subscription plan?
  • How much does OnSign TV cost?
  • Can I pay OnSign TV in advance?
  • Can I pay annually?
  • If I subscribe in the middle of the month, do I have to pay the full fee?
  • Is there a lifetime license?
  • Are shared accounts paid?
  • Am I charged if I don’t modify my players’ content?
  • What if I want to cancel my subscription?

Settings

  • How do I subscribe to OnSign TV?
  • How do I change my password?
  • How do I change my FTP password?
  • Can I integrate my DSmenu account to OnSign TV?
  • How do I download the campaign’s event reports?
  • Domains and ports for firewall settings

Player

  • What is a player?
  • How to setup a player?
  • How do I remove a player?
  • Do I always need Internet connection to use OnSign TV?
  • Can I install OnSign TV in my Smart TV?
  • How can I update a player?
  • What are the different player status?
  • Can I create video wall with OnSign TV?
  • What are OnSign TV basic requirements?
  • Does OnSign TV work on Chromecast?

Campaign

  • What is a campaign?
  • What is the timeline?
  • Can I create a campaign and publish it later?
  • How do I unpublish a campaign without removing it?
  • How do I delete a campaign?
  • How do I check the campaign’s division resolution?
  • Do I need to re-publish a campaign each time I update it?
  • How many screen divisions can I create?
  • Can I set the screens on portrait mode?

Media

  • What is FTP?
  • Can I play multiple videos simultaneously?
  • How can I upload files?
  • What are the supported file types?
  • Why does the files uploaded through FTP don’t appear on the Files tab?
  • What is the file storage capacity?
  • Why can’t I publish ScreenFeed content?
  • What happens when I update a campaign with a new file?

Apps

  • Can I add a remote webpage to my timeline?
  • How does the Media Cycling App works?
  • How do I change the App’s template?
  • Can I link social media accounts to display on a campaign?

OnSign TV

  • About us
  • Pricing
  • Terms
  • Privacy Policy
  • End User License Agreement

Overview

  • Players
  • Features
  • Cases

Get Started

  • Create Account
  • Choose Hardware
  • Download Player

Know More

  • Blog
  • FAQ
  • Newsletter
  • Security Policy
  • Release Notes
  • English
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info@onsign.tv +1 855-851-7070
OnSign TV Digital Signage Server

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