How to remove accounts

Delete users from your account list in case of ongoing non-payment or subscription cancellation. In your customized digital signage platform, click on the “Orgs” tab on the left of the page. Look for the user on this list and check the account by clicking on the box in front of … Read more

How to impersonate a user’s account

Impersonation is a tool offered on OnSign TV to have access to the user’s account and assist when needing support. In the case the user reports a Campaign playback error or a faulty Player, you can check their account without the need of a password and analyse the problem quickly. … Read more

How to block accounts

Sometimes, you need to lose something in order to value it. Warn users about unpaid subscriptions or other issues by blocking their accounts. This action will keep the client from accessing his account and modifying content while his signage operation remains working. In your custom digital signage platform, click on … Read more

How to edit accounts

Even After creating your client’s account, you can change their account information anytime. In your custom platform, click on the “Orgs” tab on the left. Find the client you want to modify the settings for. If your clients list is getting longer and longer, you can do it quickly by … Read more

How to create accounts

Manage several accounts for reselling. Within your own brand-customized digital signage, you can create accounts for your clients and assign Player licenses as you wish. Set up your client’s accounts as follows: Access your custom URL. For this tutorial, we are using the 123-Signage White Label account. Click on the … Read more